Our company monitors the popular review sites such as Zagat, Google Places, Yelp, FourSquare, TripAdvisor, Yahoo, and other sites that accept user-reviews and comments. We let you know when we detect changes in your company's ratings, for example, new reviews (positive and negative), comments, or more "stars" for example.
This blog covers the subject of responding to comments and ratings left about your company, and how to turn a negative situation into a positive and profitable outcome.
Thursday, July 19, 2012
Are "No ratings" better than bad ratings?
In my mind, null or nonexistant ratings for a restaurant is neutral. It's indicative of a new restaurant, or a restaurant that is "adequate".
My question is this: How do you get a customer to leave a good review for your restaurant?
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